What to do if my order is damaged

If your order arrives damaged, please follow these steps to resolve the issue quickly:

1. Inspect and Document
Check the package upon arrival.
Take photos of any visible damage to the packaging and product.

2. Contact Customer Support
Reach out to our customer support within [48 hours] with:

Your order number
Photos of the damage
Description of the issue

3. Review Return Policy
For detailed instructions, refer to our Return Policy.

4. Replacement or Refund
Our team will review your case and guide you through either:

- Sending a replacement
- Issuing a refund
- Further return instructions
- Quick Tips:
- Do not use the damaged product.
- Keep all packaging and correspondence for reference.

For any assistance, contact us at: [e-mail]

Thank you for your understanding and patience!